Privacy policy
Last updated: 9 May 2026
Podialys operates this shop and website, including all related information,
content, features, tools, products and services, in order to provide you,
as a customer, with a personalised shopping experience (the "Services").
Podialys is a store powered by Shopify, which enables us to provide you
with the Services. This Privacy Policy describes how we collect, use and
disclose your personal information when you access or use the Services,
make a purchase or any other transaction, or communicate with us by any
other means. In the event of any conflict between our Terms of Service and
this Privacy Policy, this Privacy Policy shall prevail with respect to the
collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our
Services, you acknowledge that you have read this Privacy Policy and
understand the terms under which your information is collected, used
and disclosed as described herein.
Personal Information We Collect or Process
When we use the term "personal information", we are referring to
information that identifies you or can reasonably be linked to you
or another individual. Personal information does not include information
collected anonymously or rendered non-identifiable, such that it cannot
identify you or be reasonably linked to you.
We may collect or process the following categories of personal information:
- Contact details: name, address, billing address, delivery address,
phone number and email address.
- Financial information: payment details, transaction information
and payment confirmations.
- Account information: username, password, preferences and settings.
- Transaction information: items viewed, added to basket, purchased
or returned.
- Communications with us: information provided when you contact
our customer support team.
- Device information: IP address, browser type, device used
and network connection.
- Usage information: interactions with the Services and browsing behaviour.
Sources of Personal Information
We may collect personal information:
- Directly from you when you use our Services;
- Automatically via cookies and similar technologies;
- From our service providers;
- From partners or other third parties.
How We Use Your Personal Information
We use your personal information in order to:
- Provide and improve the Services;
- Process your orders and payments;
- Manage your customer account;
- Organise deliveries and returns;
- Personalise your shopping experience;
- Send you marketing communications;
- Prevent fraud and secure the Services;
- Respond to your enquiries;
- Comply with our legal obligations.
How We Disclose Personal Information
We may share your personal information:
- With Shopify and our service providers;
- With marketing and advertising partners;
- With our affiliates;
- Where required by law or in connection with a business transaction.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes certain
personal information in order to provide and improve the Services.
For more information, please refer to Shopify's Privacy Policy:
https://privacy.shopify.com/en
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not
responsible for the privacy practices of those external sites.
Children's Data
The Services are not intended for children and we do not knowingly
collect personal information from minors.
Security and Retention of Information
We implement reasonable security measures to protect your personal
information. However, no method of electronic transmission or storage
is completely secure.
Your Rights
Depending on your location, you may have the following rights:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to data portability;
- Right to object;
- Right to withdraw consent.
To exercise any of these rights, please contact us at:
contact@podialys.com
Complaints
If you have a complaint regarding our use of your personal information,
please contact us at:
contact@podialys.com
International Transfers
Your information may be transferred to and processed in countries other
than your country of residence, in accordance with applicable legislation.
Changes to This Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our
practices or legal obligations.
Contact
If you have any questions about this Privacy Policy or your personal data,
please contact us at:
contact@podialys.com
Podialys is the data controller responsible for your personal information
in accordance with applicable legislation.